Documentation

Install, activate, and operate the plugin.

Install the plugin

Buy a license from /pricing. Cancel anytime; 30-day refund window.
In your dashboard, open /app/downloads and download the latest orb-plugin-x.y.z.zip.
In WordPress: Plugins → Add New → Upload Plugin, choose the zip, then Install Now and Activate.
A new menu, Ride Booking, appears in WP admin.

Activate your license

Copy your license key from /app/licenses (format ORB-XXXX-XXXX-XXXX-XXXX).
In WP admin, go to Ride Booking → Settings → License.
Paste the key and click Activate. The site is bound to the license; subdomains of the same site count as one slot.
Need to move sites? Open the license in the portal and click Deactivate next to the site you no longer use.

Domains & seats

Domains are normalized (lowercase, no www.) before counting.
example.com, staging.example.com, dev.example.com share one seat.
Different registered domains each take a seat from your plan.
Hit the limit → activation returns quota_exceeded with the active site list. Deactivate one or upgrade your tier.

Automatic updates

The plugin checks for new versions daily through the WordPress updates screen.
Updates require a valid license and an in-date updates_until window (refreshed at every renewal).
Manual download is always available in /app/downloads.

Billing & renewals

Monthly, quarterly, and annual intervals available — switch any time from /app/subscription.
Failed payments grant a 14-day grace period. License keeps validating; the plugin shows a banner.
30-day self-service refund window in /app/invoices. After that, contact support.

Security & data

License responses are signed with RS256. The plugin verifies every response with its embedded public key.
JWTs expire every 24h and refresh through a daily heartbeat — no offline forging.
We never see your WordPress passwords or customer data; only license + heartbeat metadata (domain, plugin/PHP/WP version).

Get help

Open a ticket in /app/tickets/new. Tickets are answered in priority order.
Include your license key and the WP admin URL — speeds things up.
Public bug reports / feature requests: link from the support page after sign-in.